Terms of service

Welcome to Heilarg & Co. By accessing this website or placing an order through it, you agree to these terms.

Orders and payment
All orders are offers to buy and are subject to our acceptance and to availability. We may refuse or cancel any order, including after it is placed, if the item is mispriced, out of stock, or if we suspect fraud. Prices are in USD and may change without notice. Payment is captured at checkout through our payment processor; we do not store your full card details.

Order changes and cancellations
Orders are sent for fulfillment quickly and cannot be cancelled or changed once placed. See our Return and refund policy.

Shipping
We aim to process and ship orders promptly. Delivery times shown at checkout are estimates and can vary due to factors outside our control, including the carrier and customs. See our Shipping policy.

Returns and refunds
See our Return and refund policy for eligibility, timelines, and process. Except where required by law, all sales are final unless an item arrives damaged, defective, or incorrect.

Product information
We try to describe products accurately, but colors, dimensions, and packaging may vary slightly from photos. Product images are for illustration.

Reviews and submissions
Only verified customers who purchased a product may submit a review for it, and reviews are published only after we approve them. By submitting a review or other content you grant us a non-exclusive, royalty-free license to display and use it in connection with the store. Do not submit false, misleading, unlawful, or offensive content.

Acceptable use
You agree not to misuse the site, attempt to disrupt it, scrape it, or use it for any unlawful purpose.

Intellectual property
All content on this site, including text, graphics, logos, and images, is owned by Heilarg & Co. or its licensors and may not be copied or used without permission.

Limitation of liability
To the fullest extent permitted by law, Heilarg & Co. is not liable for any indirect, incidental, or consequential damages arising from your use of the site or from any product. Our total liability for any claim is limited to the amount you paid for the order in question. Nothing in these terms limits liability that cannot be limited by law.

Changes to these terms
We may update these terms at any time. The version posted at the time of your order applies to that order.

Governing law
These terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules.

Contact
Heilarg & Co., 3141 Stevens Creek Blvd # 40762, San Jose, CA 95117, USA. Please contact us through our Contact page.